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On October 22 at 8am PDT/11am EDT/4pm BST, we will perform site maintenance for approximately 5-15 minutes. During this maintenance window, note the following experience:
- If you’re already connected to the site and broadcasting or viewing, your experience should not be affected. However, navigating away from the page you’re on will result in seeing the maintenance page.
- If you’re not connected or attempt to navigate around the site, you’ll see the maintenance page. Connections include logins, broadcast attempts, and API requests.
We’ll send reminders before the maintenance at ~48 hours and ~24 hours, respectively. Follow @TwitchSupport on Twitter for the latest updates.
London POP Upgraded 1500%!
We’d like to take this chance to inform you that we’ve upgraded our London Point of Presence (POP) a full 1500% of previous capacity. (Yes, 1500%!) We hope you’ll set your phasers to fun and turn up your flux capacitors to 1.21 jigawatts.
One day, we see a world where Twitch is used by people in every country of the world. And we want that experience, whether via browser or app, to be in your preferred language. Today, we see that goal draw ever closer with the addition of 14 more languages for our Xbox One app, bringing the total to 24 fully translated languages! In the latest Xbox One update, we’ve fully translated our app into Russian, Chinese Traditional, Korean, Japanese, and many more languages.
As we continue to deliver on our promise to add server capacity in Europe to keep up with growing demand, we recently upgraded several of our Points of Presence (POPs) in Europe. Now we can sit back, throw on some Sandstorm, and hold on to our butts while we serve the best gaming action to the world.
Here are the upgrades by location:
- Frankfurt: 2,450% server capacity (yes, two thousand four hundred fifty percent)
- Amsterdam: 400% server capacity
- Prague: 200% server capacity
- Stockholm: 200% server capacity
We’ll continue to update after every infrastructure upgrade/addition. Thanks again for using Twitch!
Editor’s note: This is a follow up to the introduction of the “Other” folder in Messages.
Don’t want to miss a single, solitary message on Twitch? We got ya covered. We’ve added the ability to opt out of the Other folder. Simply go to Settings > Security & Privacy and select Opt Out of Message Filtering. It’s as easy as that. This will remove the Other folder and show all messages in your Inbox instead.
Change your mind? No worries. You can turn the Other folder back on at any time.
- If you have a scheduled inVideo Promotion that appears during the first 13 seconds of your YouTube video, we will offset this promotion to start at 14 seconds.
- This allows for the Twitch Live Annotation to appear at 3 seconds and last for 10 seconds.
We’ve been humbled by the response so far to V1 of Twitch Live Annotations. In going through all your feedback, we found some common questions that we wanted to address.
Please note:We have discovered a YouTube bug that prevents annotations from showing sometimes. We’re working with YouTube’s team to iron this out as quickly as possible and will keep you updated. Thank you for your patience!
To update on a previous post, as of today you can officially download and experience the Twitch apps for Xbox One and Xbox 360 without having an Xbox Live Gold membership. So get in on all the best gaming action today and make your big screen come alive. From the Xbox Live dashboard, simply navigate to Twitch in the Apps Hub, download our app, and you’re ready to go!
Before you ask: Yes, this includes broadcasting from the Xbox One app. If you haven’t given broadcasting a try, do it now, and tell your friends to tune in. It’ll change your life. Just ask My_Goggle.
Disclaimer: For additional information on changes to the Xbox Gold Membership program, please visit the Xbox FAQ.
Twitchites! We’re excited to announce updates to our Twitch Community program. We want to bring more open and useful community programs to all of you who make Twitch possible. Because, well, you make Twitch… Twitch!
First, let’s kick things off with the news that we have not one but two new members on our Community team: Marcus “djWHEAT” Graham (pretty much the Godfather of Video Game Broadcasting) and Jordan “Soma” Tayer (pretty much a younger dead ringer for Joel from “The Last of Us”). Together, they bring years of experience in video game broadcasting, and most importantly, they’re fanatic Twitch users just like you. You can read about both of these fine folks below.
We will be performing site maintenance on May 15 starting at 12:00am PT. This maintenance should end by 1:00am PT. During the maintenance window, we will attempt to keep viewing and broadcasting up, but we cannot guarantee predictable service. Chat and other site features will be down for the duration.
We recently posted a reminder about our Terms of Service in relation to conducting promotions since we wanted to ensure everyone understood the laws and regulations (beyond the borders of Twitch) that govern such activities. Based on the feedback from our global broadcasters, we’ve revised our Terms of Service, including our promotional guidelines, to be more international in scope. We appreciate hearing from community members from around the globe, so thanks for bringing your concerns to our attention.
Here are the new terms as relates to promotions:
Look! A snazzy video walkthrough!
UPDATE: This feature is now available to the entire Twitch community.
One of the most beloved features on Twitch is the ability to chat with the broadcasters and your fellow gamers. In many ways, it’s what makes Twitch, Twitch. It’s where community memes begin. Where you express your glee, outrage, befuddlement, or amusement, as the case may be. Twitch is a social place, and chat is where the social exchange happens.
Fun with Stats: How many chatters do we average a day? ~700,000 uniques, hooray!
Today, we’re proud to announce a new beta initiative called Group Chat. Group Chat is a way to create invite-only chat rooms that live separately from the traditional Channel Chat.
Without further ado, here’s the one-and-only djWHEAT to take you through the particulars.
With these two simple words, thousands of Xbox One owners have made the leap from their living rooms to the vast reaches of the World Wide Web shouting, “Look at me world, [I think] I’m good at video games!”
To help Twitch users consume this yummy goodness, we’ve dedicated a directory solely to Xbox One broadcasts so all of our new Xboxcasters (need to copyright that™) will be easy to find. So whether your game of choice is Titanfall, Plants vs. Zombies Garden Warfare, Forza, FIFA 14, or any other Xbox One title, you can find the action here.
Spring is here and love is in the air. So we flew to Paris with some servers, a few cables, and our dreams. Ah, Paris.
We’re proud to announce our newest infrastructure addition in Paris, France. We’ve been hard at work delivering on a promise to bring more capacity to Europe. More capacity means more Twitch, and we want you to Twitch all day and night. In a good way of course.
Our Paris point of presence (POP) follows four POP updates and the addition of Prague in just over 3 months. We’re so proud of what our infrastructure and video teams have been up to, we wanted to recap recent activity:
Last July (2013), we updated our Terms of Service to reflect the ever-changing ways that Twitch is being used by our broadcasters and viewers, including rules for conducting promotions on Twitch. There have been no changes since the July 2013 update, but Twitch may revisit our Terms of Service and Rules of Conduct at any time to reflect the evolving use of our service.
We understand that the laws and regulations governing promotions are numerous and can be complicated. It is your responsibility to ensure that any promotion you run on your channel complies with these laws, so please ask an expert if you have any questions. Twitch is not a government agency or law enforcement, but Twitch will look into complaints involving illegal or abusive behavior and take action in response to those complaints where appropriate.
Team Legal, Twitch
FIRST: We’re keenly aware and sympathetic to the notion that less latency will make social interaction better. We care very much about interactivity and continue work to deliver less overall latency. We assure you we have not directly imposed any latency on top of what the system currently delivers.
As the new video system has been 100% live for a week, we wanted to provide an update on its performance and address the feedback and concerns some of you have posted.