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Today we’ve releasing an update to the Twitch Rules of Conduct (RoC) and the User Reporting Tool. As these policies affect everyone that uses our services, we wanted to be as clear as possible with our reasons for the update.
Over the past two years, we’ve scaled up our efforts for site moderation, and throughout this process, we learned a lot about the most common and harmful issues our community faces. Based on this level of understanding, we’ve comprehensively reviewed our moderation policies to provide more detail on the specific actions and content that are considered RoC violations.
Today’s update features additions based on our current policies for the most severe issues and recent changes to our platform, such as the launch of Creative. Wherever we have made changes to existing policies, we’ve done so to more clearly spell them out. Although the changes to the document itself are extensive, our core principles have not changed: please treat others with respect and don’t abuse the site.
Here is a detailed list of the most significant changes, including those made for the launch of the Creative content category:
In partnership with Sony Pictures Entertainment, Twitch is taking home a Gold at the IABB Mixx Awards, held in New York City as part of Ad Week 2015. The IABB Mixx Awards honors groundbreaking creativity and technical innovation in Digital Marketing. This Gold award under the Games category is recognition for the unique campaign that the Twitch Media Group executed last March and also saw the inauguration of 2Ks game Evolve in its first gaming tournament.
TwitchCon 2015 was, in one word: Unbelievable. Amazing. Epic. Family. More magnificent than we could have hoped. But maybe the one word that sums it up best is PASSION. That’s what we put in, that’s what you put in. And that passion made this kind of show possible. We love you all, so a big thank you to those who attended in person and watched online, and to those that just kept grinding by broadcasting and watching during the weekend because you love your Twitch community.
More than 20,000 of you attended and over 1.9 million of you watched online. Over 600 Twitch Partners were in attendance. From the bottom of our hearts, thank you ALL for making the inaugural TwitchCon a success!
Who wants to do this again next year? What was great and what could we have done better? Let us know in the comments!
Over the last several months, we’ve been working more and more with our friends in the entertainment world—specifically those in the television and music industries—to provide new content experiences on Twitch.
For example, we partnered with Ultra, one of the biggest Electronic Music festivals in the world, to bring their live concerts straight to Twitch. We also worked with HBO to broadcast the season 1 pilot of Silicon Valley with an exclusive clip from season 2, and USA to debut their pilot episode of Mr. Robot.
We understand that for long-term members of the Twitch community, this can be a bit confusing. After all, Twitch is a site for gamers. It’s been our policy, with few exceptions, that Twitch is for games only. So you may be asking “Why?”
Edit for Clarity:
If a game’s US version is rated Adults Only by the ESRB, you should not broadcast that game on Twitch. However, ESRB rated Mature versions of Adults Only titles are permitted for streaming, such as Mature versions of Grand Theft Auto: San Andreas and Fahrenheit: Indigo Prophecy.
Games rated 18+ by other rating systems are fine to stream, so long as they are not rated AO by the ESRB, and they don’t violate the standard language of our RoC and ToS.
Our goal at Twitch is to create a safe, welcoming, inclusive community platform where everyone can feel comfortable and have fun. From time to time, we update our Rules of Conduct (RoC) in pursuit of this goal and to match emerging issues in the video game industry.
Previously, we made game-specific decisions about which games would and would not be available for broadcast – sometimes due to overtly sexual content, sometimes due to gratuitous violence. This is unsustainable and unclear, generating only further confusion among Twitch broadcasters. We would like to make this policy as transparent as possible.
Today, we’re updating the RoC with regard to Adult Only (AO) games. Simply put, AO games are not welcome on Twitch. Please refer to the ESRB’s Ratings Guide and list of Adults Only games for more information.
While the ESRB ratings apply exclusively to US titles, our policy extends to versions of these games in all territories. Generally, if the US version is rated for Adults Only (18+) or has an equivalent rating in your territory, you should not broadcast that game on Twitch.
The RoC is a living document that we update regularly based on community feedback and industry developments. We would appreciate your feedback, too.
We are writing to let you know that there may have been unauthorized access to some Twitch user account information.
For your protection, we have expired passwords and stream keys and have disconnected accounts from Twitter and YouTube. As a result, you will be prompted to create a new password the next time you attempt to log into your Twitch account.
We also recommend that you change your password at any website where you use the same or a similar password. We will communicate directly with affected users with additional details.
Regarding many questions about password security and the complexity of our password reset flow:
What are your password requirements?
The password requirements revolve around algorithmic complexity (entropy), and thus are non-intuitive. The password rating we employ is there to help you create a secure password.
How do I create a secure password?
In order to create a secure password, we suggest you use a long random character string with a mix of character types (letters, numbers, symbols). To make it easy to remember, feel free to use words from the dictionary with multiple uncommon string substitutions.
- Bad: Applesauce1! – You’re using different character types, but the majority of the password is a single word from the dictionary
- Okay: ILoveGreenApplesauce – You’re using multiple words and lots of characters, but the words are too common.
- Good: !70v3Gr33n@pple$auce? – You’re using multiple words and lots of characters with uncommon substitutions. Good job.
- Best: Use a reputable password manager with a random password generator.
Edit #2: We’ve heard your concerns about overly-restrictive password requirements, and have reduced them to an 8 character minimum. Best practices regarding password security remain true.
We all did more than ever in 2014. There were more broadcasters, more viewers, more events, more charity, and more, well, chaos (remember that whole TwitchPlaysPokemon thing?).
We took a look back and captured some of the best moments from 2014 so the story of this amazing year could be shared with all of you. Thank you for making Twitch what it is today. Let’s do it again in 2015!
We’re so very excited for PAX South 2015. How excited?
So much going on, let’s jump right in an break this epic event down:
Where can I watch all this great content?
Check out all the live content from the Twitch booth and panel rooms here: http://www.twitch.tv/event/pax. More detailed content blog to come!
First, do you have to be present to win? NO! We’ve got multiple HP Omen laptops and a few hundred game codes (H1Z1, Hearthstone, Heroes of the Storm, Sunset Overdrive, Halo: MCC, Forza Horizon 2, and a bunch of Devolver Digital games) for our fans whether you’re in person or at home! We’re gonna drop codes into our chat on twitch.tv/twitch during the event, and we’re also going to run a social media contest all week. We’re talking more than $10,000 in prizes and swag. We could drop the mic there, but we got MOAR!
Join the Twitch #PAXPort Challenge for your chance to win one of 3 HP Omen gaming laptop bundles. Start here: http://splur.gy/r/nDydY
If you’re attending the show, you’re in luck: We’ll have 3 HP Omen gaming laptop bundles to be given away each day LIVE! Attend the Twitch Town Hall or play Hearthstone at the booth in the HP Omen Broadcaster Zone for a raffle ticket. You just might win!
Play Hearthstone and Vainglory at the Twitch Booth
Thanks to our partners at HP and Blizzard, you can come play Hearthstone at the Twitch booth on HP Omen gaming laptops, just like the ones we’re giving away. In our Mobile zone, you can play the smash hit Vainglory, a mobile MOBA by Super Evil Megacorp. First 50 people in line each day get an exclusive Twitch swag bag with gear and Kappa Card Starter Pack!
Maybe the hottest new panel series going at PAX, we’ve got another awesome Twitch Town Hall live on Friday, January 23, from 2p-3p CST. Whether you’re at the event or watching from home, tune in for another exclusive look into how we make Twitch go. We may even have some swag for guests! More info here.
We’ve got a new collectible! Our awesome Design team delivers unto you Kappa Cards. (Insert your Kreygasm face here.) Each person in line for the Meet & Greets will receive a Kappa Card Starter Pack (while supplies lasts). You can pick up additional cards from our featured broadcasters themselves and get ’em signed by. What are they and what do they look like? Here’s a sneak peek, but you’ll have to be at the show to know for sure!
Update: On today’s (16-JAN-2015) Twitch Weekly at 1pm PST, our Chief Strategy Officer, Colin Carrier, will talk about Music and we’ll have a live Q&A.
Today we’re announcing two important music initiatives: the Twitch Music Library and the beta Music category.
Twitch Music Library
The Twitch Music Library (hosted at music.twitch.tv), is a library of songs pre-cleared for Twitch broadcasters to use live and with VODs (past broadcasts/highlights). As you may recall, we implemented an audio recognition system last year out of respect for copyright holders and to protect both our broadcasters and our brand. We knew it was equally important to ensure broadcasters had music options. Thus, the Twitch Music Library was born to offer safe passage through the less-than-clear legal landscape when it comes to audio rights.
The Twitch Music Library features more than 500 songs provided by established and burgeoning labels, including Mad Decent, Dim Mak, Spinnin’ Records, OWSLA, Monstercat, Fool’s Gold, and many more.
Music Category Beta
We are also announcing an experiment with music content creators: our beta Music category. The Music category—listed among the game titles you can designate for a broadcast—is for musicians to use for creating, performing, and presenting original music.
From Twitch HQ to wherever you are, have a great end to your 2014, and let’s all do it bigger in 2015! (ProTip: Scroll all the way down.)
Big thanks to illustrator Timothy Reynolds!
Catch the John Wick CS:GO Invitational Finals TODAY at 5pm PDT, and watch the nation’s best teams collide in a flurry of headshots, grenades, and molotov cocktails to find out who will take the $20,000 prize from the pot!
All of the action will be broadcasted by FACEIT on Twitch.
* This is a sponsored event.
By October 1, 2014, we will permanently close our Chicago Point of Presence (POP). We will update again near actual time of closure.
We thank you for your understanding. We continue to work on additional POPs and increased capacity around the globe.
- Name, position, and when you started at Twitch.
Mike Perrone (Thrice in chat ^_^), Software Engineer Intern, started the beginning of the summer in May. Just recently, I’ve started working part time, remotely from college.
- Where were you prior to starting at Twitch?
I’ve been going to school at Worcester Polytechnic Institute as a Computer Science major, and last summer I was an intern at a Big Data healthcare startup, Kyruus, based out of Boston.
- When you’re not at the office, you’re…
…biking/jogging around the city, eating at one of the many delicious vegan restaurants in San Francisco, or more likely, I’m at my apartment watching Starcraft II on Twitch.
- Where did you hear about Twitch/your position at Twitch?
- Amber Dalton, Director of Marketing Events, started Aug 2011. I think I was the 4th hire specifically for the Twitch brand.
- Before I found my amazing home at Twitch, I spent most of my days as Founder & Leader of PMS Clan, the world’s largest group of female competitive gamers whose mission is to provide a competitive, fun and safe environment to women in games. As a former competitive player with rankings in games like Halo2, Gears Of War and Fight Night. I have always been one to rise to challenges and Twitch was a very unique concept at the time. I was excited to be a part of helping to build something that I felt would would help the gamers and the industry itself so much.
Name, serial number, position, and when you started at Twitch.
Hello! I’m John Rizzo and I work at Twitch as a Senior Software Engineer. My first day was on December 9, 2013, though it’s amazing to see how much the company has grown in the short time since I joined!
(Editor’s note: We don’t have serial numbers. We just have watches we can’t take off.)